🐝 BEEShop

Accessibility Statement

1 May 2026

25 May 2026

Our Commitment

BEEShop is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and believe that the web should be accessible to all, regardless of technology or ability.

Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

Our accessibility efforts are guided by:

  • European Accessibility Act (EAA) — Directive (EU) 2019/882
  • Belgian Law of 19 July 2024 transposing the European Accessibility Act
  • EN 301 549 — European standard for ICT accessibility requirements

Conformance Status

BEEShop is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not yet fully conform to the accessibility standard.

This statement was prepared following a self-assessment conducted by BEEShop.

Accessibility Measures

BEEShop takes the following measures to ensure a barrier-free experience:

  • Include accessibility as part of our design and development process
  • Use semantic HTML and correct ARIA attributes
  • Ensure a minimum contrast ratio of 4.5:1 for text (WCAG AA)
  • Provide full keyboard navigation support
  • Implement responsive design that adapts up to 200% zoom levels
  • Conduct regular screen reader and assistive technology testing

Compatibility

BEEShop is designed to be compatible with the following assistive technologies:

  • Screen readers: NVDA, JAWS, VoiceOver, TalkBack
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

The website is compatible with current versions of Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

Known Limitations and Alternatives

Despite our best efforts, some content may present temporary limitations. In line with Article 7(1)(b) of Directive (EU) 2016/2102, we transparently classify identified limitations:

Temporary non-compliance (remediation in progress)

  • PDF Documents: Invoices generated before 1 January 2025 may not be fully accessible. We are working on their remediation.
  • Interactive components: Certain interactive charts and complex components are being progressively enhanced for better screen reader support.
  • Third-party content: Some embedded analytics widgets or dashboards may not meet all accessibility requirements.

None of these limitations are claimed as a “disproportionate burden” within the meaning of Article 5 of the Directive.

Right to request an accessible alternative

If you encounter a barrier related to a non-accessible element, you may ask us to provide the information in an alternative accessible format. Please contact us at the address below.

Assessment Method

We assess the accessibility of BEEShop through the following methods:

  • Automated accessibility testing tools
  • Manual keyboard navigation testing
  • Screen reader testing (NVDA, VoiceOver)
  • Review against WCAG 2.1 Level AA success criteria
  • User feedback and reported issues

Feedback mechanism and Contact

Your feedback helps us improve BEEShop. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@beeshop.app

We aim to respond to accessibility feedback within 5 business days and to resolve technical issues within 30 days.

Data processing (GDPR)

When you contact this address, you may disclose information about a disability. Such data falls within the special category of personal data under Article 9 of the GDPR and is processed solely to remediate the reported issue and reply to your request, in accordance with our Privacy Policy.

Enforcement Procedure

If you are not satisfied with our response to an accessibility concern, you may contact the monitoring authorities:

In Belgium (Main Jurisdiction): BOSA — Federal Public Service Policy and Support (the Belgian federal authority supervising digital accessibility) Website: accessibility.belgium.be

In Romania (Informative): For matters related to consumer or data protection, you may also contact ANPC (anpc.ro) or ANSPDCP (dataprotection.ro).